SHIPPING & RETURNS
Free delivery on all orders within NZ
If you don't agree that this is the easiest way to apply your strip lashes
Just send them back to us within 14 days for a FULL REFUND*
*Applicable only to any Lash/Liner Sets or Magic Eyeliner purchase
MONEY BACK GUARANTEE
Orders are shipped daily (Monday - Friday) from our head office in Karaka, Auckland.
We aim for 1 - 2 day delivery but it maybe impacted due to parcel pick up from a rural address.
If you are not satisfied with our products, please send us an email with the subject line - REFUND, dating when the purchase was made and why were you not happy with them.
We will respond within 24 hours, and once confirmation is received then we will supply you an address to return the items to us. Items must be returned within 14 days of website purchase.
*14 day money back guarantee applies website purchases only from www.mylashbox.co.nz
**Only application to Lash/Liner Sets and Magic Eyeliner, not strip lashes or subscription boxes
***You are responsible for paying your own shipping, only the cost of the order will be refunded.